114kB	"Recruitment: Tipped for the top" A tailored assessment toolkit developed by Wickland Westcott is helping one NHS trust assess leadership qualities when making senior appointments.
	461kB	"How to get full value from consultants" Wickland Westcott has commissioned research to determine how to ensure successful consultancy outcomes. The results show the key questions clients should ask, and the specific behaviours consultants should demonstrate.
	461kB	"The right person for the right role: using competencies in recruitment and selection" Hiring practices based on the use of competencies are often more cost-effective and efficient than other methods, says Rachel Suff in this guide to competency-based recruitment. Taken from Competency and Emotional Intelligence Spring 2006 Volume 13 Number 3
	253kB	"I know one when I hear one": Maximising the effectiveness of the telephone interview Competency-based telephone interviewing can help improve the quality of shortlisting decisions, as Madeleine Owen and Tessa Webb show. They draw on their own experience to provide a best-practice guide to its effective use. Taken from Competency and Emotional Intelligence Winter 2004/2005 Volume 12 Number 2
	60kB	The growing importance of cross-cultural assessment Cultural differences can create major difficulties for multinational organisations’ use of competencies; John Milsom draws on recent research from Wickland Westcott to highlight the ways forward. Taken from Competency and Emotional Intelligence 2004 Volume 2 Number 4
	50kB	Getting SMART with Competencies at BAE Systems RO Defence How RO Defence's move to a high performance culture involved persuading its largely engineering-based workforce to give as much attention to behavioural aspects of performance as to quantitative outputs. Taken from Competency and Emotional Intelligence 2002 Volume 9 Number 3
	38kB	Revising Management Competencies: Ensuring Cross-Cultural Validity An in-depth evaluation has led to significant improvements in the cultural sensitivity of Rothmans International's management competencies. Taken from Competency and Emotional Intelligence 2000 Volume 7 Number 2

	3904kB	Spring 2008 Issue 13
	242kB	Winter 2007 Issue 12
	654kB	Spring 2007 Issue 11
	751kB	Winter 2006 Issue 10
	1.1MB	Spring 2006 Issue 9
	541kB	Autumn 2005 Issue 8
	782kB	Spring 2005 Issue 7
	482kB	Winter 2004 Issue 6
	341kB	Summer 2004 Issue 5
	1.1MB	Autumn 2003 Issue 4
	206kB	Spring 2003 Issue 3
	159kB	Winter 2002/2003 Issue 2
	378kB	Autumn 2002 Issue 1

71kB

Candidate Satisfaction Questionnaire 2006

71kB

Client Satisfaction Questionnaire 2006